How Oorja Social Foundation collects, uses and protects your information
Last updated: 2 July 2026Oorja Social Foundation ("Oorja", "we", "us" or "our") is committed to protecting the privacy and personal data of our donors, volunteers, beneficiaries, website visitors and everyone who engages with us. This Privacy Policy explains what information we collect, how we use it, and the rights available to you. By using our website oorjasocialfoundation.org or sharing your information with us, you agree to the practices described in this Policy.
We collect information that you provide directly to us, as well as certain information collected automatically when you use our website.
When you register as a volunteer, we collect and process the personal information you provide in order to assess your application, coordinate volunteering activities, communicate with you about opportunities, and maintain our volunteer records. This information is used solely for our charitable and operational purposes and is shared only with authorised personnel who need it to manage our programs. You may withdraw from our volunteer programs and request deletion of your volunteer records at any time by contacting us.
When you submit our contact form, the information you provide (such as your name, email, phone number, subject and message) is used to respond to your enquiry and to keep a record of our correspondence. Form submissions may be processed and stored through our website hosting and form-handling provider. We do not use contact-form information for unrelated marketing without your consent.
Our website uses cookies and similar technologies to help the site function correctly, remember your preferences, and understand how visitors use the site. Cookies are small text files stored on your device.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.
We may use third-party analytics services (such as Google Analytics) to collect and analyse aggregated, non-identifying information about how visitors use our website. This helps us improve our content and services. These services may use cookies and process data in accordance with their own privacy policies. Wherever possible, analytics data is used in an aggregated form that does not directly identify you.
We may share limited personal information with trusted third-party service providers who assist us in operating our website and carrying out our activities, including:
These providers are permitted to use your information only to perform services on our behalf and are expected to protect it appropriately. We do not sell, rent or trade your personal information to any third party. We may disclose information where required to comply with applicable law, a court order, or a lawful request by a government authority.
We implement reasonable technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure or destruction, in line with the reasonable security practices expected under Indian law. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, to comply with our legal, accounting or reporting obligations, and to resolve disputes. When information is no longer required, we take reasonable steps to securely delete or anonymise it.
Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you have the right to:
To exercise any of these rights, please contact us using the details provided below. We will respond to legitimate requests within a reasonable timeframe.
We are committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 18 without the consent of a parent or legal guardian. Where our programs involve children as beneficiaries, information is collected and processed with the consent of their parent or guardian and used strictly for program-related and welfare purposes. If you believe we have inadvertently collected information from a child without appropriate consent, please contact us and we will take steps to delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this Policy periodically.
This Privacy Policy is governed by and construed in accordance with the laws of India, including the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000 and the rules made thereunder. Any disputes relating to this Policy shall be subject to the exclusive jurisdiction of the courts at Bangalore, Karnataka, India.
If you have any questions, concerns or grievances about this Privacy Policy or the handling of your personal data, please contact us: